One of the things I love most about moving is that I end up without internet for months at a time.
Last year, I was unable to get my TimeWarner cable internet account switched over to my new apartment because it was not a real "apartment", forcing me to go with Verizon DSL.
Now I am trying to switch my Verizon DSL over to my new address, and they informed me it would take 3 weeks to switch everything over.
Why? Because they can.
Well, two weeks into my wait I get an email from Verizon informing me that "Verizon DSL may not be available in [my] area" and that "further testing is required". I am only 30 blocks from my previous apartment, but for some reason it's a big hassle. Naturally.
Oh, but they did say they were "sorry for the delay in processing [my] order".
So I applied online for TimeWarner Road Runner internet and was informed that "an order was already placed on 8/24/05" and that they could "not continue further with [my] request".
Huh?
I know I shouldn't be, but I am continually baffled by the incompetence of huge corporations. I'd complain more, but who'd listen? Certainly not Karla in customer service, whose temp agency woke her up at 10 am this morning offering this gig, that she only took because she got really trashed last night and blew, like, 200 hundred dollars on too many margaritas and stuff and she really needed that money for textbooks for that stupid Contemporary Media Issues course she signed up for only because Geoff was taking it, but, like, now they're totally broken up and it's too late to add/drop and God, the last thing she wants to do is listen to stupid people bitch about their internet problems, like, hello, do I look like I spend all day in front of a computer?
So it looks like I'll have to do some more hoop-jumping before I am "connected" again.
Tuesday, September 19, 2006
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